Frequently Asked Questions about Community Bank
How is the Bank doing?
Community Bank is well capitalized, the highest rating a bank can achieve. In addition, the Bank continues to post strong earning. So the next time someone inquires about the health of your bank, you can respond Community Bank of Oak Park River Forest is well capitalized and remains a very profitable institution.
Who are your stockholders?
When we started the Bank, we sold stock to our organizing directors, all of whom are members of our community. They, like us, wanted to be part of bringing an exceptional level of banking services to our community. The organizing directors purchased approximately one-half of the Bank's stock and other friends and local community residents purchased the other half. Virtually every stockholder either lives in our community or has ties to it.
Do you make mortgages?
We sure do! Throughout our 16 year history it is estimated that we have originated over $600 million in mortgage loans. Community Bank is deeply involved in the residential mortgage business, and offers a wide variety of options for any of your personal lending needs.
How can you compete with the large banks?
We provide the same products and services offered by larger banks, we simply do it with a personal touch. We do loans of all types, provide a variety of personal and business accounts, and offer online banking and online cash management solutions. Our employees know how to handle your inquiries better than the large banks because we know our customers, and our employees are from the community. Once we overheard two women talking to each other in our lobby. The first asked why she banked at Community Bank. The second said, "Because I see all of my friends here."
What is an E-statement?
An E-statement is simply an electronic version of your normal statement which you can access via email or online banking. Both personal and business banking customers can signup to receive E-statements. They are a convenient, secure and environmentally friendly. When you register for E-statements you can:
- View your statements online and eliminate the need for paper statements.
- Receive E-statements at no cost.
- Have immediate access to account information when your E-statement is generated.
- Conveniently download statements on your computer for your records.
You can receive E-statements simply by calling us at 708.660.1000 or visiting one of our offices today.
What is Online Bill Pay?
Online Bill Pay is a free, safe and convenient feature of Online Banking that allows you to make payments to individuals or businesses in the United States. You can setup both automatic payments and one time payments, whatever is convenient for your needs. Not only will you save time by using Online Bill Pay, but you’ll also save the cost of stamps.
Do you charge for ATM transactions?
Community Bank is part of a network of over 32,000 surcharge free ATM's available through the STARsf and Allpoint networks. 11 of them are here in Oak Park, River Forest and Forest Park. Click here for a list of free ATMs available in your community.